Privacy Policy

Zofeia Company Limited (“we”, “us”) operates this online store (the “Store”). To process orders and provide customer service, we collect and use personal data as described below.

What we collect

• Contact & delivery details: name, phone number, email, shipping address
• Order & service records: order details, payment status, returns/refunds, customer support communications
• Device & usage data: IP address, browser/device information, cookies and similar technologies

How we use your data

• To process orders, payments, shipping, and after-sales service
• To communicate with you about your orders and provide support
• To maintain Store security, prevent fraud, and meet legal/accounting needs
• To send marketing messages where permitted; you can opt out at any time

Sharing of data

We share personal data only as necessary with payment providers, shipping/logistics partners, and Storeberry/other service providers that help us operate the Store, or when required by law. We do not sell your personal data.

Retention & security

We keep personal data only for as long as needed for the purposes above (and as required by law), and we use reasonable security measures to protect it.

Your choices & contact

You may request access, correction, deletion, or opt out of marketing by contacting us:
Email: zofeialtd@gmail.com | Phone: 6954 3458

隱私權政策

Zofeia Company Limited（以下稱「我們」）為提供網店之購物、付款、配送與客服服務，會蒐集並使用你提供或使用過程中產生的必要個人資料。

蒐集的資料

• 姓名、電話、Email、收件地址
• 訂單與交易資訊（購買內容、付款狀態、退換貨/客服紀錄）
• 裝置與使用資訊（IP、瀏覽器/裝置資訊、Cookie 等）

使用目的

• 處理訂單、收付款、出貨配送與售後服務
• 客服聯繫、通知訂單/配送狀態
• 交易安全、防詐與法令/帳務需要
• 行銷訊息（你可隨時取消訂閱/拒收）

資料分享

我們僅在必要範圍提供資料給金流、物流及提供網店運作的Storeberry/系統服務供應商，或依法配合主管機關/司法要求。不會販售你的個人資料。

保存與安全

我們會在達成上述目的所需期間內保存資料，並採取合理安全措施保護。

你的權利與聯絡方式

你可提出查詢、更正、刪除、停止使用或取消行銷等需求：
聯絡信箱：zofeialtd@gmail.com／聯絡電話：6954 3458